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Privacy Policy

Effective September 1, 2014.

PROFOOT, Inc. (“PROFOOT” or “we”), the operators of this website, provide this Privacy Policy as a public service to our users.

Your privacy is important to us. Our goal is to provide you with a personalized online experience that provides you with the information, resources, and services that are most relevant and helpful to you. This Privacy Policy has been written to describe the conditions under which this website is being made available to you. This Privacy Policy describes our practices in connection with information collected through our websites and social media pages.  The Privacy Policy applies to and discusses, among other things, PROFOOT’s collection and use of your personal information (meaning information that identifies a specific person, such as a full name or email address) and PROFOOT’s practices for handling non-personal information (data such as interests, demographics, site usage).  We strongly recommend that you read the Privacy Policy carefully. By using this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you are directed to discontinue accessing or otherwise using the website or any materials obtained from it. If you are dissatisfied with the website, by all means contact us; otherwise, your only recourse is to disconnect from this site and refrain from visiting the site in the future.

Updates to Privacy Policy

The process of maintaining a website is an evolving one, and PROFOOT may decide at some point in the future, without advance notice, to modify the terms of this Privacy Policy, and PROFOOT reserves the right to do so. Please look at the Effective Date at the top of this Privacy Policy to learn when it was last revised.  Any modifications to this Privacy Policy will become effective when we post the revised Privacy Policy on our websites.  Your use of our websites, or materials obtained from our websites, indicates your assent to the terms and conditions of the version of this Privacy Policy at the time of such use. The currently effective Privacy Policy will be posted on our websites, and you should check upon every visit for any changes.

Sites Covered by this Privacy Policy

This Privacy Policy applies to all PROFOOT’s maintained websites, mobile sites, social media pages, domains, information portals, and registries, including, but not limited to, www.PROFOOT.co,  www.PROFOOTcare.com and www.facebook.com/PROFOOTcare (“PROFOOT’s websites”).

Children’s Privacy

PROFOOT’s products and services are intended for a general audience and are not targeted to children.  We are committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. PROFOOT does not knowingly or intentionally collect personal information from children under 13 years of age.

Links to Third Party Websites

PROFOOT’s websites may provide links to third-party websites for the convenience of our users. If you access those links, you will leave PROFOOT’s websites. PROFOOT does not control these third-party websites and cannot represent that their policies and practices will be consistent with this Privacy Policy. For example, other websites may collect or use personal information about you in a manner different from that described in this document. Therefore, you should use other websites with caution, and you do so at your own risk. We encourage you to review the privacy policy of any website before submitting personal information.

Types of Information We Collect

Non-Personal Information

Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. PROFOOT may collect and analyze non-personal information to evaluate how visitors use PROFOOT’s websites.

Aggregate Information

PROFOOT may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the websites you visited just before and just after our site), the pages viewed, time spent at our Website, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of PROFOOT’s websites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.

Log Files

Every time you request or download a file from PROFOOT’s website, we may store data about these events and your IP address in a log file. We may use this information to analyze trends, administer the website, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

Use of Cookies

We use cookies or other electronic tools to collect and store certain types of information when you interact with our websites.  We use a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a website’s computer stores on your computer. PROFOOT’s websites can then read the cookies whenever you visit our websites. We may use cookies in a number of ways, such as to save your password so you don’t have to re-enter it each time you visit our site, to deliver content specific to your interests and to track the pages you’ve visited. These cookies allow us to use the information we collect to customize your experience so that your visit to our websites are as relevant and as valuable to you as possible.  We use information collected from cookies for multiple purposes, including, but not limited to tracking general usage patterns of visitors, subscribers, and members of our websites, improving and enhancing service provided to visitors, subscribers, and members of our websites, providing customized content, compiling other statistics, and for research and analysis purposes.

Most browser software can be set up to deal with cookies. The default settings for most browsers are to accept cookies.  You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set or to reject and disable all cookies. If you choose to reject and disable cookies, certain of the functions and conveniences of our websites may not work properly, and you may be unable to use those of PROFOOT’s services that require registration in order to participate, or you may have to re-register each time you visit our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. We do not link non-personal information from cookies to personally identifiable information without your permission.

Use of Web Beacons

PROFOOT’s websites also may use web beacons to collect non-personal information about your use of our website and the websites of selected sponsors or members, your use of special promotions or newsletters, and other activities. The information collected by web beacons allows us to statistically monitor how many people are using our websites and selected sponsors’ sites; how many people open our emails; and for what purposes these actions are being taken. Our web beacons are not used to track your activity outside of our website or those of our sponsors. We do not link non-personal information from web beacons to personally identifiable information without your permission.

Personal Information

Personal information is information that is associated with your name or personal identity. We use personal information for multiple purposes, including, but not limited to the following, to better understand your needs and interests and to provide you with better service. On some of our web pages, you may be able to request information, subscribe to mailing lists, participate in online discussions, collaborate on documents, provide feedback, submit information into registries, register for events, apply for membership, or join technical committees or working groups. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs, or passwords.

How We Use Your Information

PROFOOT may use non-personal data that is aggregated for reporting about the usability, performance, and effectiveness of PROFOOT’s websites. It may be used to improve the experience, usability, and content of PROFOOT’s websites.

PROFOOT may use personal information to provide services that support the activities of the PROFOOT’s members and their collaboration on PROFOOT’s standards and projects. When accessing PROFOOT’s members-only web pages, your personal user information may be tracked by PROFOOT in order to support collaboration, ensure authorized access, and enable communication between members.

In some cases, we may use an unaffiliated payment service to allow you to purchase a product or make payments (such as by credit card) (“Payment processing services”).  In these circumstances, if you want to purchase or make a payment using Payment processing services, you will be directed to a Payment processing services page.  Any information that you provide to or share with a Payment processing service will be subject to the applicable Payment processing service’s privacy policy and not this Privacy Policy.  PROFOOT has no control over and is not responsible for any Payment processing service’s use of information collected through any Payment processing service.

Information Sharing

PROFOOT does not sell, rent, or lease any individual’s personal information or lists of email addresses to anyone for marketing purposes, and we take commercially reasonable steps to maintain the security of this information. However, we reserve the right to supply any such information to any organization into which PROFOOT may merge in the future or to which it may make any transfer in order to enable a third party to continue part or all of its mission. We also reserve the right to release personal information to protect our systems or business, when we reasonably believe you to be in violation of our websites or applicable terms of use or if we reasonably believe you to have initiated or participated in any illegal activity. In addition, please be aware that in certain circumstances, we may be obligated to release your personal information pursuant to judicial or other government subpoenas, warrants, or other orders.

In keeping with our open process, we may maintain publicly accessible archives for the majority of our activities. For example, posting an email to any of PROFOOT’s-hosted public mail lists or discussion forums, subscribing to one of our newsletters or registering for one of our public meetings may result in your email address becoming part of the publicly accessible archives.

On some sites, anonymous users are allowed to post content and/or participate in forum discussions. In such a case, since no user name can be associated with such a user, the IP address number of a user is used as an identifier. When posting content or messages to PROFOOT’s websites anonymously, your IP address may be revealed to the public.

If you are a registered member of PROFOOT’s webs sites or email list, you should be aware that some items of your personal information may be visible to other members and to the public. PROFOOT’s member databases may retain information about your name, e-mail address, company affiliation (if an organizational member), and such other personal address and identifying data as you choose to supply. That data may be visible to other of PROFOOT’s members and to the public. Your name, e-mail address, and other information you may supply also may be associated in PROFOOT’s publicly accessible records with PROFOOT’s various committees, working groups, and similar activities that you join, in various places, including: (i) the permanently-posted attendance and membership records of those activities; (ii) documents generated by the activity, which may be permanently archived; and, (iii) along with message content, in the permanent archives of PROFOOT’s e-mail lists, which also may be public.

Please remember that any information (including personal information) that you disclose in public areas of our websites, such as forums, message boards, and news groups, becomes public information that others may collect, circulate, and use. Because we cannot and do not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.

Given the possible international scope of PROFOOT’s websites, personal information may be visible to persons outside your country of residence, including to persons in countries that your own country’s privacy laws and regulations deem deficient in ensuring an adequate level of protection for such information. If you are unsure whether this Privacy Policy is in conflict with applicable local rules, you should not submit your information. United States data protection and other relevant laws may not be the same as those in your jurisdiction or country of residence.  This includes the use of cookies and other tracking technologies that we described above.  If you are located within the European Union, you should note that your information will be transferred to the United States, which is deemed by the European Union to have inadequate data protection. Nevertheless, in accordance with local laws implementing European Union Directive 95/46/EC of 24 October 1995 (“EU Privacy Directive”) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, individuals located in countries outside of the United States of America who submit personal information do thereby consent to the general use of such information as provided in this Privacy Policy and to its transfer to and/or storage in the United States of America.  If you are a user located outside the United States, you understand and consent to having any personal information processed in the United States.

If you do not want your personal information collected and used by PROFOOT, please do not visit PROFOOT’s websites or apply for membership of any of PROFOOT’s websites or email lists.

Access to and Accuracy of Member Information

We are committed to keeping the personal information of our users and members accurate. All the information you have submitted to us can be verified and changed. In order to do this, please email us a request. In your request, please make clear what information you would like to have changed, whether you would like to have your personal information suppressed from our database, or if you have other questions about your personal information.  We will try to respond and comply with your request as soon as reasonably practicable.  We may provide members with online access to their own personal profiles, enabling them to update or delete information at any time. To protect our members’ privacy and security, we also may take reasonable steps to verify identity, such as a user ID and password, before granting access to modify personal profile data. Certain areas of our websites may limit access to specific individuals through the use of passwords or other personal identifiers; a password prompt is your indication that a members-only resource is being accessed.

Security

We use commercially reasonable technical, administrative and physical measures to protect information in our possession against loss, theft, and unauthorized use, disclosure, or modification. However, no one can guarantee the complete safety of your information.  No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself on any website, including this one. We assume no liability for the interception, alteration, or misuse of the information you provide. Please use care when you access our websites and provide information.  If you have a reason to believe that your use of or interaction with our websites is no longer secure, such as, you feel that the security of any account that you may have with us has been compromised somehow, please immediately notify us of that information by contacting us using the details provided below.

Data Retention

We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

Please note that even after you cancel your account or end your use of our websites, copies of some information may remain viewable in some circumstances, such as, where you may have shared information with social media or other services.  We may also retain an archive or backup information related to your account on our servers for some time after cancellation for reasons such as fraud detection or to comply with applicable law or our internal security policies.  It is not always possible for us to completely remove or delete all of your personal information due to technical constraints or due to possible contractual, financial or legal requirements.

Opting Out

From time to time we may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements or by notifying us using the details provided below. If you have questions regarding this Privacy Policy, please contact us.

 

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